Portals your customers love

Secure self-service portals where customers check orders, pay invoices and get answers without calling your team.

Built with

ReactDjangoStripe

One accountable team from discovery through launch and handover.

100+ Projects shipped

8+ Years building

6 Disciplines

31 Services offered

Overview

Self-service that lightens the load

A good portal answers the questions your team answers fifty times a day. We build secure, branded portals that give customers what they need in a few clicks.

What that means for you

01

Always available

Customers help themselves around the clock.

02

Fewer support calls

Common questions answered in the portal.

03

Secure access

Each customer sees only their own data.

04

On brand

Looks and feels like your company.

What we build

Everything your web app needs

A complete, production-ready feature set, designed, built and tested to ship. Not a checklist of buzzwords.

6core capabilities

Included01 / 06

Customer accounts

Sign-up, login and profile management with roles.

Single sign-onTwo-factor loginTeam accounts

Customers who log in with confidence

Included02 / 06

Orders and billing

Live order status, invoices and payment history.

Order trackingInvoice downloadOnline payment

Faster payments

Included03 / 06

Document centre

Contracts, reports and files in one secure place.

Upload and shareVersion historyAccess control

No more emailed attachments

Included04 / 06

Support desk

Tickets, chat and a searchable help centre.

TicketingLive chatKnowledge base

Fewer repeat questions

Included05 / 06

Notifications

Email and in-app updates at the right moment.

Email alertsIn-app inboxPreferences

Customers always in the loop

Included06 / 06

System sync

Connected to your CRM, ERP and billing tools.

CRM syncERP syncWebhooks

One version of the truth

Why this approach

Custom-built vs the alternative

The same job, two very different outcomes. Here's an honest side-by-side look.

Custom-built with TechXntra

Self-service portals your customers actually use, built around your exact workflow and fully owned by you.

Best long-term value

Website builders and templates

A rigid template you bend your process to fit, and keep paying for.

Hidden long-term cost

Fit to your workflow

Built around how you actually work

You change your process to fit the tool

Ownership

Code, data and IP are yours

Locked into a vendor or platform

Long-term cost

One build, then only what you choose to add

Fees that grow every year

Scaling

Architecture planned for growth

Limits appear just as you grow

Support

The team that built it, on call

Generic tickets and forums

How we work

From idea to launch

01

Discover

Workshops, user journeys and a fixed scope with milestones.

02

Design

Clickable prototypes reviewed with real users.

03

Build

Two-week sprints with a demo at the end of each one.

04

Launch

Staged release, monitoring and a calm handover.

Technology

Built on a modern, proven stack

Frontend

ReactNext.jsTypeScriptTailwind CSS

Backend

PythonDjangoNode.jsREST & GraphQL

Data & hosting

PostgreSQLRedisAWSVercel

Featured work

Payments at scale

Fintrail partnered with TechXntra to design, build and launch a product that scales with their growth.

Ship releases 3x faster

Care in every pocket

Lumen Health partnered with TechXntra to design, build and launch a product that scales with their growth.

4.8 App Store rating

Payments platform artwork

Fintrail case study

Rebuilding a payments platform for 10x scale

3xFaster releases
99.98%Uptime
-42%Infrastructure cost
Read case study
Telehealth app artwork

Lumen Health case study

A telehealth app patients actually love

4.8App store rating
120kMonthly patients
-35%No-show rate
Read case study

Outcomes

What you walk away with

01

A product you own

Code, data and design files are yours from day one.

02

Faster everyday work

Screens built around the jobs your team does most.

03

Room to grow

Architecture that takes new features without a rebuild.

4.9/5

Client rating

TechXntra felt like part of our own team from week one. They challenged our assumptions, shipped every sprint and left us with a codebase our engineers enjoy working in.
Ali HassanCTO, Fintrail
Their designers and engineers think about the patient first. Our app ratings and engagement have never been higher.
Maria LopezHead of Product, Lumen Health
Clear communication, honest estimates and real results. We doubled conversions within a quarter of launch.
James CarterFounder, Cartly